ProNuvo

Privacy Policy

ProNuvo S.A. (hereafter: “ProNuvo” or “we”), located at 800 metros noroeste de la Escuela La Victoria San Bosco, Limón, Costa Rica, is responsible for processing personal data as described in this Privacy Policy. All personal data provided to ProNuvo will be processed carefully and confidentially.

In this Privacy Policy, we describe the practices we follow to respect your privacy. The most recent version of this Privacy Policy can be found on the ProNuvo website and can be downloaded, printed, and saved on your device.

Applicability

This Privacy Policy applies to all personal data that is collected and processed by ProNuvo.

Changes to this Privacy Policy

ProNuvo may change this Privacy Policy as needed. If changes are made, please note that it may take up to 30 business days for the new privacy practices to be implemented. We recommend that you check this page periodically to stay informed of any updates.

What Data is Processed and Why?

When you order publications, apply for a position, ask questions, or use other services (hereinafter collectively referred to as “the Services”), you may be asked to provide certain personal data, or you may provide it voluntarily.

The personal data that we process includes:

  • Your name (including any title or prefix), the company you work for, your job title or position, and your relationship to the company.
  • Your postal address, email address, and phone number(s).
  • Information from your visits to our website or communications we send to you electronically.
  • Information provided for attending meetings and events, including access and dietary requirements.
  • Identification and background information provided by you or collected as part of our business acceptance processes.
  • Any other personal information you provide to us.

ProNuvo will use this personal data for the following purposes:

  • Making the ProNuvo website available to users.
  • Providing you with the Services offered by ProNuvo.
  • Optimizing ProNuvo’s Services, whether through the website or other channels.

If you submit questions or comments by email or request other Services, ProNuvo may use your personal data to contact you to respond to those questions or provide the requested Services. ProNuvo processes your personal data on the basis of:

  • Preparing or executing an agreement with you.
  • ProNuvo’s legitimate interest in ensuring the website functions properly and Services are provided effectively.

Data Retention

ProNuvo will not retain your personal data for longer than necessary for the purposes described above, unless this data is required to comply with legal retention obligations. ProNuvo is subject to various legal retention requirements, including but not limited to obligations under Costa Rican law.

Security

ProNuvo has implemented appropriate technical and organizational measures to safeguard your personal data against loss or any form of unlawful use. Individuals who access your personal data on behalf of ProNuvo are required to maintain confidentiality, in line with applicable codes of conduct and professional practices.

Disclosure of Data

Due to the nature of the internet and the global nature of ProNuvo’s services, your personal data may be processed outside of Costa Rica. By using the ProNuvo website, you consent to the transfer of your personal data to countries outside Costa Rica, as necessary, and to the exchange of such data with other firms and service providers engaged by ProNuvo. ProNuvo has taken comprehensive technical and organizational measures to protect your personal data and will only disclose your personal data to third parties that adhere to similar standards.

Except as described above, ProNuvo will not sell, distribute, or make your personal data available to third parties outside its organization without your prior consent, unless required by law, codes of conduct, or a court order.

ProNuvo strives to protect the confidentiality and security of the personal data it handles in the course of business. Access to such data is limited, and policies and procedures are in place to safeguard against loss, misuse, and improper disclosure.

Third-Party Websites

ProNuvo may include links to third-party websites, which may collect information about you. ProNuvo is not responsible for the content or actions of these third parties. We recommend reviewing their privacy policies for more information on how they manage personal data.

Our website uses social media buttons, which redirect you to ProNuvo’s social media accounts. These buttons function based on code provided by the social media platforms. ProNuvo has no control over how social media platforms manage your data. Please review their privacy policies for more information:

  • X (formerly Twitter)
  • YouTube
  • LinkedIn

Your Rights

You have the right to request access, rectification, deletion, portability, or restriction of your personal data. You may also object to the processing of your personal data, withdraw previously given consent, and stop unauthorized transfers of your personal information to third parties. If you wish to exercise any of these rights, please contact us at [Insert Email Address].

ProNuvo will provide requested information free of charge initially. You can exercise these rights at reasonable intervals.

ProNuvo may decline requests for data deletion if they conflict with legal retention obligations. If a request is granted, ProNuvo will correct, modify, delete, and/or transfer the data as soon as possible.

If you have concerns about the handling of your personal data, you may file a complaint with the relevant supervisory authority.

Cookie Policy

A ‘cookie’ is a small data file that may be placed on your device while using the ProNuvo website. ProNuvo uses cookies in certain cases to ensure efficient website functionality. If you do not want ProNuvo to use cookies, you can change your browser settings to disable them. Please note that disabling cookies may affect your user experience on the website.

The ProNuvo website automatically generates log files that track user activity. This data includes IP addresses, domain names, timestamps, and links to and from other websites. This data is used anonymously for statistical purposes and to improve the website.

Questions

If you have any questions or complaints regarding this Privacy Policy, please contact us at info@pronuvo.com or call us at +506 4000 5788.